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- Workers get promoted from the dock to the cab of a tractor-trailer.
After demonstrating operational excellence, eight workers previously employed as stevedores were promoted to the position of terminal tractor operator; the training they received for this role ensures that this advancement holds significant meaning for the team within our company. This initiative resulted in the qualification of five new operators for the role. The promoted workers bring between 8 and 13 years of port experience; they exemplify the talent cultivated and strengthened through daily operations—demonstrating responsibility and reinforcing the company’s commitment to a culture of internal growth. The terminal tractor operator role is crucial for handling containerized cargo at the ports of Balboa and Cristóbal, requiring experience, precision, and a strong sense of responsibility. Recognizing this, Serviestiba reaffirms its commitment to fostering internal talent. The training program encompasses specialized technical instruction, hands-on operational practice, the rigorous application of safety protocols, and the use of state-of-the-art technology for equipment operation.
- Serviestiba volunteers support the planting of 300 Guayacan trees
In an effort to protect biodiversity and reaffirm its commitment to caring for our shared home, Serviestiba, S.A. actively participated in a reforestation event along the Brisa Norte road in Brisas del Golf. In partnership with Automarket Rent a Car and the Moviendo Vidas Foundation, 300 Guayacán saplings were planted. This meaningful environmental initiative brought together operational volunteers from Serviestiba, employees from partner companies, and members of the Albrook Lions Club, all united by a common cause: restoring greenery to our surroundings and strengthening corporate commitment to sustainable development. During the event, volunteers were assigned specific planting areas. It was a rewarding experience that fostered a sense of unity and shared purpose among all participants. Tree planting aims not only to mitigate the effects of climate change but also to foster environmental awareness among businesses, citizens, and communities. Such collaborative, community-minded actions are part of the comprehensive sustainability vision driven by Serviestiba, extending beyond its role in the logistics and port industries. The partnership with Automarket Rent a Car and the Moviendo Vidas Foundation represents a valuable synergy, positioning the private sector as a key driver of positive change.
- Volunteers turn commitment into action
Under the slogan "I Am Here" (*Estoy Aquí*), the Foundation of Friends of Children with Leukemia and Cancer (FANLYC) held the FANLYC 2026 Run and Walk, an event that brought together hundreds of people to support children and families facing cancer. Serviestiba participated with a team of employee volunteers who—driven by enthusiasm, solidarity, and commitment—joined the initiative, completing 300 laps during the event to demonstrate their willingness to support this noble cause. As part of the event, Serviestiba set up a booth where volunteers engaged in various interactive activities; it became a joyful hub of solidarity featuring activities such as face painting and hydration stations. Participating in this type of volunteer work is a commitment that Serviestiba employees have embraced with great joy year after year. Dashkeyra Campbell, a Legal Assistant at the Port of Cristóbal, noted the importance of volunteering at such events to encourage others to get involved and do their part as human beings. For Serviestiba, participating in initiatives like this means far more than simply showing up. It reaffirms our commitment to solidarity, volunteerism, and building a society where every gesture of support can turn into hope.
- Operational candidates are trained for the role of stevedore
The advancement and development of ports also foster the professional growth of the personnel working within them, thereby strengthening daily operations; recently, 15 new candidates underwent training for the position of stevedore at Serviestiba. This training process equips operational staff with the necessary tools to enhance their daily work on the dock. Personnel received instruction in tasks such as lashing, unlashing, berthing, and unberthing, as well as in the preventive safety measures required before, during, and after the arrival or departure of containerized cargo—key components of their routine duties. Stevedores play a vital role in the maritime logistics chain, directly participating in maneuvers that ensure the safe and efficient handling of containerized cargo. Their primary responsibilities include vessel berthing and unberthing, as well as container lashing and unlashing, ensuring that every operation is carried out to the highest standards of safety and efficiency. Through initiatives like this, Serviestiba reaffirms its commitment to the continuous training of its workforce, strengthening employees' technical skills and promoting a culture of safety, professionalism, and operational excellence.
- A Day with Dianis, Serviestiba’s Goddaughter
Some encounters last only a day but leave memories that last a lifetime. That was the experience shared by the Serviestiba volunteer team and Dianis Samaniego—a young girl supported by the *Fundación Amigos del Niño con Leucemia y Cáncer* (FANLYC)—as part of the lead-up to the 2026 "Relay for Life" (*Relevo por la Vida*). This year, the event carries the powerful theme "I Am Here" (*Estoy Aquí*) and will take place on September 5 and 6. Upon arriving at the Serviestiba facilities at the Port of Balboa, Dianis and her mother were enthusiastically welcomed by the company's employees. During the tour, they visited various departments and met with the teams, accompanied by Serviestiba CEO Raúl Rodríguez, as well as managers, supervisors, and staff members. Yet, the visit was far more than just a tour of our facilities; it was an opportunity to connect, share smiles, and create special moments. As part of the day's activities, various departments prepared gifts for Dianis. The schedule also included a photo and makeup session, lunch with the volunteers, and an afternoon of painting—all set against an atmosphere of joy, warmth, and solidarity. For Serviestiba, supporting initiatives like "Relay for Life" means much more than simply participating in an event. It means being present, offering support, and demonstrating that behind every organization are people ready to lend a hand and contribute to a cause that transforms lives. Because when we say "I Am Here," it is not merely a slogan. It is a way of saying: count on me, you are not alone, and together we can make a difference. We thank our volunteers for making this day possible, Dianis and her mother for allowing us to share this special occasion, and our friends at FANLYC for continuing to create spaces where solidarity turns into hope. Serviestiba is here. And together, we stand for life.
- New candidates receive training as stevedores
As part of its ongoing commitment to strengthening the skills of its workforce, Serviestiba’s Training Department conducted a training session for 13 new stevedores, aiming to prepare personnel to perform one of the most critical roles in port operations. Stevedores play a fundamental role in the maritime logistics chain, as they are directly involved in the maneuvers that ensure the safe and efficient handling of containerized cargo. Their key responsibilities include vessel berthing and unberthing, as well as container lashing and unlashing, thereby ensuring that every operation is carried out to the highest standards of safety and efficiency. From the moment a vessel arrives at the port until loading and unloading operations are complete, stevedores execute specialized maneuvers requiring precision, coordination, and strict adherence to operating procedures and safety protocols. Their work is essential to ensuring the continuity and success of port operations. Through initiatives like this, Serviestiba reaffirms its commitment to the continuous training of its staff, strengthening employees' technical skills and fostering a culture of safety, professionalism, and operational excellence.
- Workers participate in a preventive vaccination drive
To boost health and prevent seasonal illnesses, the Workers' Clinic conducted a vaccination drive for the operational and administrative staff at the Serviestiba ports of Balboa and Cristóbal. During the event, employees received vaccines against influenza, hepatitis, tetanus, and pneumococcus as part of preventive measures aimed at safeguarding their well-being and reducing the risk of communicable diseases in the workplace. Dr. Katherine Willis, Medical Chief of the Workers' Clinic, highlighted the importance of these drives in curbing the spread of respiratory illnesses and other conditions that could affect personnel working at the port facilities. This initiative is part of the vaccination campaigns carried out in 2026 within the framework of the 24th Vaccination Week in the Americas—promoted by the Pan American Health Organization (PAHO)—which aims to strengthen immunization schedules and contribute to the prevention and control of outbreaks in the region.
- Volunteers celebrate Christmas with children and the elderly
Volunteers, accompanied by General Manager Abdiel Puyol and department managers from Serviestiba, hosted the "Serviestiba Contigo 2025" Christmas celebration. It was a day filled with joy, solidarity, and hope, during which they shared special moments with children from the Bideh Foundation and seniors from the San Juan Pablo II Shelter. Attendees enjoyed recreational activities, games, and surprises hosted by Tavitin, whose energy and charisma spread smiles and enthusiasm among everyone present. The celebration became a gathering where love, closeness, and companionship took center stage. The Serviestiba volunteers enjoyed a heartwarming experience that underscored the importance of dedicating time, attention, and affection to those who need it most, reaffirming the company’s social commitment to children and the elderly. This initiative is part of Serviestiba’s volunteer program, which seeks to promote values such as solidarity, respect, and empathy. It strengthens ties with the community and brings the true spirit of Christmas beyond daily operations through actions that leave a lasting impact and build hope.
- Serviestiba workers celebrate the Month of the Nation
Workers at the Balboa and Cristóbal ports enjoyed a traditional national menu during their various shifts as part of the "Month of the Nation" celebrations. The event also celebrated Panama's recent qualification for the 2026 World Cup, fostering an atmosphere of camaraderie and national pride. During the lunch break, workers enjoyed traditional dishes, while administrative staff joined in the festivities by wearing traditional attire, highlighting Panamanian identity and culture. At Serviestiba, we reaffirm our appreciation for the commitment, professionalism, and dedication of our workers, whose tireless efforts—24 hours a day, 7 days a week—sustain our operations. They embody the essence and strength of this company.
- Volunteers carry out a cleanup and solidarity support day at Casita de Mausi
Volunteer employees from Serviestiba took part in a cleanup and maintenance day at *Casita de Mausi*, a home that provides temporary accommodation for cancer patients and their families while they undergo treatment and attend medical appointments at the National Oncology Institute in Panama City. Organized as part of Serviestiba’s Corporate Social Responsibility program, the event brought employees together to clean the grounds and the areas used daily by the home's guests. In addition to the cleanup work, the team delivered donations of personal hygiene items, cleaning products, and basic necessities—supplies essential for the daily operation of *Casita de Mausi* and the well-being of its residents. The staff at *Casita de Mausi* expressed their gratitude for the support, highlighting the importance of such initiatives in continuing to provide a dignified, welcoming environment for patients and their families during difficult times. For Serviestiba, this event reaffirms its commitment to the community and its belief that corporate progress is also built through actions that positively impact the lives of others. The volunteer effort reflected the employees' spirit of solidarity and the company's dedication to driving projects that strengthen the country's social fabric.
- Workers complete training
Serviestiba personnel underwent training as Air Conditioning and Heavy Equipment Technicians for the ports of Balboa and Cristóbal; additionally, dock and vessel checkers, as well as a group of stevedores specializing in connection and disconnection tasks, were trained for the port of Balboa. The training for the new technicians represents a novel experience, updating staff knowledge regarding the air conditioning systems of the company's transport fleet and all aspects of heavy equipment maintenance. This type of training offers career growth opportunities for Workshop Department employees, who are trained to handle and address any needs related to the fleet of tractor-trailers and heavy equipment used by the company to move cargo in and out of the port. Meanwhile, training for stevedores and checkers addresses the challenge of complementing worker tasks to meet specific operational requirements; this process fosters Serviestiba’s development by providing a skilled, up-to-date workforce whose expertise drives the industry forward.
- Puerto Cristóbal operations staff reinforce their knowledge
With the aim of strengthening technical competencies and promoting operational excellence, Puerto Cristóbal personnel participated in a training and skills-update session focused on key port operation processes. This training enabled workers to refresh their skills and acquire practical tools that drive efficiency and safety in every maneuver performed at the port. During the sessions, participants addressed essential topics regarding coordination and operational management, reaffirming the team's commitment to service quality and continuous improvement. The activity took place in a participatory atmosphere, where the trainers' expertise and the operational staff's willingness to engage were key to the day's success. The training concluded with the attendance of Puerto Cristóbal’s Operations Manager, José García, who presented certificates alongside the training staff.











